Rates & Terms

Apartment Rates

Rental Period Begins Ends
Weekly Rate
(at least 7 consecutive rental Nights)
Rental rates for 2016
High Season 9 Jan 2016 1 Feb 2016 £1,845
Chinese New Year 2 Feb 2016 17 Feb 2016 £2,495
High Season 18 Feb 2016 6 Apr 2016 £1,845
Songkran Festival 7 Apr 2016 21 Apr 2016 £2,095
High Season 22 Apr 2016 30 Apr 2016 £1,845
Low Season 1 May 2016 15 Nov 2016 £1,095
High Season 16 Nov 2016 17 Dec 2016 £1,845
Peak Season 18 Dec 2016 6 Jan 2017 £3,395
Rental rates for 2017
High Season 9 Jan 2017 24 Jan 2017 £1,845
Chinese New Year 25 Jan 2017 9 Feb 2017 £2,495
High Season 10 Feb 2017 6 Apr 2017 £1,845
Songkran Festival 7 Apr 2017 21 Apr 2017 £2,095
High Season 22 Apr 2017 30 Apr 2017 £1,845
Low Season 1 May 2017 15 Nov 2017 £1,095
High Season 16 Nov 2017 17 Dec 2017 £1,845
Peak Season 18 Dec 2017 8 Jan 2015 £3,395

Holiday rental rates are inclusive of 10% service charge, 7% VAT and 1% provincial room tax.

Booking Terms and Conditions

All bookings are made with 'The Residence Portfolio´ on the understanding that the company is acting as an agent on behalf of the owners of properties featured in the company web site or elsewhere. When you reserve an apartment with 'the Residence Portfolio´ your rental confirmation will be forwarded to you via e-mail.

The rental confirmation becomes a binding agreement when you pay your rental deposit. Sending payment in response to your confirmation constitutes your acceptance and agreement to these terms, conditions, limitations and restrictions as printed below.

Long Term Rental

  • Rentals must be 3 months or longer and subject to availability. Prices available on application if not advertised.
  • The tenant would unless otherwise agreed, pay rent on the property and additionally pay for any scheduled services such as cleaning, satellite TV subscriptions utilities (telephone, water and electricity).
  • Tenancy on long term occupancies is subject to the signing of rental agreement which is managed by 'The Residence Portfolio´ on behalf of the owner.

Two months deposit and one month’s rent in advance is required, prior to confirming the booking. Deposits shall be refundable upon clearance of all utility and service invoices.

Holiday rentals

Reservations:

  • We accept reservations commencing on any day of the week.
  • All payment will be done via Bank transfer or by credit card through Pay Pal.
  • Pay Pal accept Visa and Master Card.
  • All instructions and access information will be delivered to you by e-mail within 30 days prior to your arrival.
  • Minimum night stay requirements may apply.
  • Each apartment has a maximum number of guests. Exceeding this limit will subject your reservation to immediate termination without refund or at the absolute discretion of "The Residence Portfolio" an additional charge will be deducted from your credit card or damage deposit.
  • Pets, smoking, hazardous materials or any illegal or immoral activities are strictly prohibited. Evidence of any breach of this term result in loss of your damage deposit and eviction.
  • Prior to booking, all prices are subject to change without notice.
  • Refunds are not provided due to delayed arrivals.
  • The minimum age to make reservation is 18 years old.

Booking Policy:

  • 50% deposit upon reservation.
  • 50% 30 days prior to check in.

Refund Policy:

  • 75% if 45 days or more prior to check in.
  • 50% if between 30 - 45 days prior to check in.
  • No refund if less that 30 days prior to check in.

NOTE: In the case that a home becomes uninhabitable due to circumstances beyond the company's control, the company agrees to relocate the guest to similar or better accommodation, subject to availability. In the case that alternative accommodation is not available, the company agrees to refund the guest the balance of any monies paid on a pro rata basis of the room rate. If the alternative accommodation is not accepted by the guest, no refund will be paid.

Extras:

The guest will be required to settle all extra charges incurred for services including, but not limited to, telephones, transportation, personal laundry, tours and excursions or any other service not included in the room rate before departure.

General

Security deposit:

All tenancies will be subject to a security deposit. This will be in the form of a pre authorized credit card transaction. The Staff will check the home prior to occupation and an inventory will be taken of the contents. A copy of the inventory will be made available to tenants to confirm the inventory count. Any discrepancies must be reported to `The Residence Portfolio' management within 24 hours of arrival at the home.

Damage Deposit:

The damage deposit will be applied to your credit card together with your balance payment. The security deposit covers costs that may include but are not limited to any damages, additional housekeeping, excessive cleaning, missing inventory, missing keys, rental items or additional nights stay etc. which will be charged automatically against your damage deposit. Please note that it is customary not to wear shoes inside homes in Thailand. We provide slippers which protect the wooden floors which can scratch if shoes are worn inside the apartment.

Checkouts after 12 am, which have not been pre-arranged, will be subject to a charge against the damage deposit. Any monies due in excess of the damage deposit will be subject to further deduction from your credit card.

Check In:

Check in is from 2:00 p.m. onwards unless otherwise arranged with ourselves. Please bring a copy of your confirmation email which will be sent to you upon acceptance of your reservation. It will have emergency contact numbers and pick up details or directions for finding and accessing your apartment if necessary.

Check Out:

Check out is prior to 12:00 a.m. unless otherwise arranged at least 24 hours in advance of departure. Failure to check out by this time may result in a surcharge to your security deposit.

Maid Service:

Maid cleaning is included for two half days per week including linen changing. Any additional maid service is available by prior arrangement and at the cost of tenant.

Misuse of the Property:

'The Residence Portfolio' reserves the right to interrupt service and evict guests due to noise complaints or any type of property abuse without a refund. 

Villa / Apartment Information:

Internet connection:

The apartment has a 3 meg wireless internet connection. It should be noted that internet connections are not as reliable in Thailand as you might be used to at home. 'The Residence Portfolio' cannot be held liable for any break in service and will not be able to refund or relocate a guest if the internet connection is not available from the ISP or not of a perceived suitable speed.

Liability:

'The Residence Portfolio' acts as an agent for each property owner and accepts no liability for property loss or damages, nor liability for injury, accidents, delay, or any irregularity. Furthermore, guests are responsible for their apartment during occupancy, and must lock windows and doors securely at all times when not on the premises. The property and its contents will be insured. Any act by a tenant that should negate the insured premises and contents that results in loss, damage to the owner will be the responsibility of the tenant. Tenants are required to insure their personal possessions prior to occupation.

Maintenance:

Please notify staff  at 'The Residence Portfolio' as soon as possible if a problem relating to the rental property exists. Every effort will be made to rectify any problem in a timely manner. No refund or rate adjustment will be made for malfunction of air conditioners, TV's, appliances, pool or any other malfunction. Repairs will be made as soon as possible after notification.

Refusal of Business:

Past guests who have breached these terms and conditions will be refused future rentals.

Web Site Guarantee:

All rates posted on 'The Residence Portfolio' at the time of your reservation made are guaranteed.

Important information

Applicable law:

These conditions and any contract to which they apply are governed in all respects by Thailand law and Thailand courts only shall have jurisdiction in relation to any claim or dispute arising out of, or connected with them.